Privacy Policy

Last updated: February 15, 2024

1. Introduction

At aquavemtunedubai Waterpark Dubai ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a booking or purchase tickets
  • Create an account
  • Sign up for our newsletter
  • Contact us for support
  • Participate in promotions or surveys

2.2 Types of Information

The personal information we collect may include:

  • Name and contact information
  • Payment information
  • Date of birth
  • Preferences and interests
  • Photos and videos taken at our facility

3. How We Use Your Information

We use the information we collect to:

  • Process your bookings and payments
  • Provide customer support
  • Send promotional communications
  • Improve our services
  • Ensure safety and security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service providers and partners
  • Legal authorities when required
  • Affiliated companies

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Personalize content
  • Remember your preferences

8. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +971 4 123 4567
  • Address: Crescent Road, Palm Jumeirah, Dubai, UAE